Shipping policy
United Arab Emirates:
- Free Shipping: Orders of AED 200 or more qualify for free shipping.
- Standard Shipping: For orders below AED 200, a flat rate of AED 35 applies.
United Kingdom:
- Free Shipping: Orders of AED 420 (Approx £85) or more qualify for free shipping.
- Standard Shipping: For orders below AED 420 (Approx £85), a flat rate of AED 25 (Approx £5.00) applies.
European Union (EU):
- Free Shipping: Orders of AED 400 (Approx €93) or more qualify for free shipping.
- Standard Shipping: For orders below AED 400 (Approx €93), a flat rate of AED 55 (Approx €13) applies.
Rest of the World:
- Shipping costs for orders outside the UAE, UK and EU are calculated at checkout, based on the destination.
Cancellations
Orders cancelled after 24 hours will be subject to a 30% processing fee, this will be deducted from your refund.
Taxes & Duties
Some international deliveries may be subject to customs, legal and regulatory restrictions. To comply with local legislation, you or the recipient may be required to pay additional taxes, fees, levies, or import duty on Shisha Shop Dubai purchases.
You are responsible for checking import thresholds or duties for your delivery address before placing an order. It is also your responsibility to ensure any products you order comply with all laws and regulations of the destination country or region.